Collaboration Among School Boards: Working Together For Better ValueThe Education Improvement Commission
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There are numerous cooperatives in operation across the province that provide examples of good public policy and administration. |
Our progress reviews revealed that many of Ontario's school boards have developed new ways of doing business that increase the cost-efficiency and quality of services. For example, many boards are working together in areas such as purchasing, transportation, professional development, and information technology. These collaborative ventures, which were documented in the EIC's Best of Effective Practices (April 2000), allow boards to share the benefits of reduced costs, reduced duplication, increased expertise, and improved quality of services.
The progress reviews also taught us that collaborative ventures among school boards are examples of good public policy and administration. We found, for instance, that collaboration is one of the most effective strategies available to school boards to ensure that they are directing as much money as possible to the classroom. Nonetheless, collaboration among boards has still not become the norm in Ontario.1
In The Road Ahead - IV, we said that boards should share more services. We also acknowledged that some roadblocks - both practical and political - need to be overcome for greater collaboration to take place. Therefore we recommended that the Ministry of Education "develop a process that will lead to greater cooperation and sharing of services among school boards, so boards can redirect more money to the classroom."2
Purchasing provided the EIC with the opportunity to investigate a wide variety of collaborative models that often included other public sector partners. |
The EIC's progress reviews provided an excellent starting point for investigating collaborative ventures among district school boards. The reviews revealed numerous examples of collaboration in several areas, of which purchasing is one of the most prevalent. Collaborative purchasing among school boards has a relatively long history in Ontario and other jurisdictions, and so allowed us to investigate a wide variety of collaborative ventures, many of which include partnerships between school boards and other public sector agencies. As a result, purchasing is the area on which we will focus in this report.
Our study of purchasing cooperatives in Ontario, as well as in other jurisdictions in Canada and the United States, taught us a great deal about collaborative purchasing among school boards. It provided us with detailed information in the following areas:
More importantly, our research convinced us that our findings about cooperative purchasing can and should be used to further the successful development of collaborative ventures in many other areas of school board operations.
Our research reveals that school boards can and do benefit from collaboration. But such ventures among Ontario's school boards tend to have developed informally, and so have not reached their full potential. In our view, a systematic approach to building greater collaboration among school boards, including cooperative ventures and shared services, is required. That is, we believe the ministry, in partnership with school boards, should establish a set of strategies to ensure that boards take a more coordinated approach to developing collaborative ventures across their full range of operations. Such an approach would help to maximize the benefits of collaborative ventures.
We need to identify, test, and fully evaluate a range of models of collaboration to determine which models will best support a wide range of effective and sustainable partnerships among school boards. |
We believe that a more systematic approach to increasing collaboration is a necessary and worthwhile goal. For example, school boards need to take some immediate steps to develop policy and accountability frameworks in this area. However, we believe that in the long run, significant movement towards new levels of collaboration among boards will require leadership from the Ministry of Education. Therefore, we conclude our report with a set of recommendations that the ministry identify, test, and fully evaluate a range of models of collaboration to determine which models will best support the development of effective and sustainable partnerships among school boards.
Back to TopThe EIC believes that increased collaboration will help school boards make the most efficient use of their resources to improve the quality of education for students. With this goal in mind, we identified three objectives to guide our case study in collaboration.
Our first objective was to help school boards that have developed collaborative purchasing ventures to identify areas for improvement, and to give guidance to boards that have found the development of such ventures difficult. In pursuing this objective, we identified the following topics for investigation:
Our second objective was to apply our findings about collaborative ventures in purchasing to a wide variety of board operations. Specifically, we explored how collaborative activities, such as cooperatives and shared services, among school boards can be improved and increased.
Our third objective was to advise the Ministry of Education, through our research findings, about the next steps required to identify the models that will best support greater collaboration among school boards.
Having defined our three main objectives, we set out to design a list of questions to guide our discussions with purchasing cooperative representatives. We also established an advisory group composed of professionals from school board purchasing departments and representatives of employee federations, professional purchasing associations, principal associations, and private sector organizations.
Following input from the advisory group and feedback from EIC teams who visited two pilot sites, we finalized a list of topics and questions to guide discussions with collaborative purchasing groups in Ontario and other jurisdictions.
Over the course of our study, teams composed of an EIC commissioner and senior staff representative, a writer, and in most cases an advisory group member, visited or spoke to representatives from 23 purchasing cooperatives in Ontario. To encourage networking among purchasing professionals across the province, we created an inventory to describe each of the cooperatives. This inventory represents the vast majority of purchasing cooperatives in the province and illustrates the range and scope of current collaborative activities.
We also conducted research in other jurisdictions across Canada and the United States to learn how practices in use elsewhere could help us to further develop collaborative ventures in Ontario. In this report we have included a list of sites in other jurisdictions including web links that purchasing professionals might find useful.
Staff from school board purchasing departments helped the EIC contact collaborative purchasing groups. We met with board representatives and, where the purchasing group included other public sector agencies, we held discussions with members of those agencies. In each of our visits we discussed the group's history, structure, and main areas of business; accomplishments and challenges; strategies for setting goals and monitoring performance; accountability structures; and priorities for the future. To understand the impact of collaborative purchasing on different groups, our teams also met - where possible - representatives of employee groups, local businesses, supply companies, and end user groups (e.g., school principals).
The EIC would like to thank everyone who participated in this study. We appreciate the time that people took out of their busy schedules to meet with us. Most of all, we appreciate the thoughtful input that helped us understand this important topic. In particular, we are grateful to the advisory group members, who contributed their time and expertise to make this study a success.
Back to TopCollaborative purchasing, in comparison with other areas of operation, has a relatively long history in Ontario among school boards and other public agencies. Three of the purchasing cooperatives whose representatives we met during our study had been operating successfully for over 20 years. The remaining cooperatives that we studied had been in place, on average, for a little under 10 years.
The considerable growth of collaborative purchasing ventures over the last decade is in part the outcome of initiatives introduced by the Ministry of Education to stimulate collaboration among boards. These initiatives include:
While ministry initiatives have provided some important incentives for boards to collaborate, these initiatives alone do not tell the full story of why partners have chosen to develop collaborative ventures.
Research tells us that potential savings are the chief reason why school boards and other public agencies collaborate.5 Our discussions with 23 cooperative purchasing groups across the province revealed a similar pattern. Cooperative groups are formed because members believe that collaboration will allow them to achieve best value, a term that encompasses reduced costs, improved quality, improved risk management, and enhanced services. In fact, many purchasing cooperatives were formed because members, including both school boards and other public agencies, shared a common philosophy of making the most efficient use of public dollars.
Our study showed that other factors that motivate groups to work together include public demand for fiscal restraint; the potential to work more efficiently; greater opportunities for sharing expertise; directives from senior staff; a desire to build new networks among boards and other public sector agencies; and school board restructuring.
Cooperative purchasing groups in Ontario comprise anything from two coterminous school boards working together informally to more than 40 member agencies collaborating under a more formal structure.
| Partnering Agencies | Number of Sites |
|---|---|
| Coterminous school boards | 3 |
| Coterminous school boards and other public sector agencies | 12 |
| School boards within a region and public sector agencies | 4 |
| School boards in a province-wide cooperative | 1 |
| Other | 3 |
| 23 |
As shown in Table 1, the most common type of cooperative includes two or more coterminous school boards and a variety of other public agencies such as hospitals, municipal offices, conservation authorities, public libraries, universities, community colleges, and public utility offices. However, we also saw cooperatives or joint departments that were composed only of coterminous school boards; cooperatives that included coterminous and neighbouring school boards, as well as other public sector agencies; and a province-wide cooperative created in January 1998 by the 12 newly formed French-language boards.
For the most part, purchasing cooperatives in Ontario acquire goods and services through a combination of two approaches:
Joint tendering: As described by representatives from one cooperative, joint tendering involves centralized strategic planning with decentralized operations. This means that two or more agencies agree on common specifications for a list of goods and services and then develop joint tenders for suppliers to bid on. To participate in a joint tender, each agency is required to "opt in" before the contract is tendered. This requirement guarantees the total volume of goods to be purchased through the contract and allows member agencies take advantage of greater economies of scale.
The outcome of joint tendering is a single contract with a vendor who agrees to supply two or more of the participating agencies with a good or service under a common set of conditions, including price. However, the vendor works separately with the individual purchasing department of each of the agencies. For example, each agency issues its own purchase orders and is billed separately by the vendor.
Piggybacking: In this more informal approach to cooperative purchasing, participating agencies tender individual contracts, but include language in their contracts that enables other public sector agencies to purchase a commodity from the vendor under the same terms and conditions (e.g., price). The piggybacking approach typically involves larger agencies extending the advantages of large volume contracts (i.e. lower prices) to smaller agencies. Because the total volume of potential purchases is not reflected in the original contract, it is possible that agencies using this approach may not receive the lowest unit price possible. Most agencies also include piggybacking language in joint tenders.
Representatives at each of the 23 sites we visited referred to their shared arrangement as "cooperative purchasing." Despite this common terminology, our study revealed that different groups go about cooperative purchasing in very different ways. As Table 2 shows, a variety of models of cooperation are currently in use.
| Collaborative Model | Number of Sites |
|---|---|
| Buyers' Network | 2 |
| Lead Agency | 16 |
| Shared Administration | 3 |
| Regional Service Agency | 1 |
| Other | 1 |
| 23 |
The least formal of all the models we encountered is the buyers' network. In this model a variety of public sector partners come together primarily to share information and expertise. Members tend to share a commitment to collaborative work but, for various reasons, do not establish a formal list of standardized goods and services for joint tendering. Therefore, while a buyers' network may have a small number of joint contracts, for the most part members rely on the "piggybacking" approach to cooperative purchasing.
The lead agency model is the most common form of cooperative purchasing in Ontario. Cooperatives that adopt this model agree on the specifications of an item or service that two or more of the participating agencies use in common, and then designate one agency from the group to take the lead on tendering for the item or service. The main benefit of a lead agency model is its potential to reduce the workload usually associated with tendering. This is because the various members of the cooperative share the lead responsibility for tendering for different commodities. For example, in one cooperative we visited, a total of 50 commodities are tendered jointly. However, each of the 11 participating agencies is responsible for taking the lead (i.e., research, developing tenders, handling any disputes with suppliers) for only 3 to 5 commodities.
While buyers' networks operate quite informally, cooperatives that work under a lead agency model tend to adopt more formal operating procedures. We found, for example, that most are governed by a constitution that defines:
In addition, some cooperatives that use the lead agency model have initiated strategic planning processes to set long-term goals; produced annual reports that document their activities and achievements; developed strategies to measure cost savings; and developed strategies to facilitate communication among member purchasing departments, or between purchasing departments and their home agencies and the public.
Shared administration is a third cooperative purchasing model used by school boards that we visited. Under this model, two or more boards agree to establish a single department that will provide some or all services for the participating boards. With the creation of one department, participating boards are able to eliminate duplication and reduce office space. Examples we saw of shared administration include the creation of a joint purchasing policy and the development of a purchasing department owned jointly by the participating boards.
Because the success of the shared administration model depends on a higher level of support from the participating boards, we found that trustees and senior staff tend to play a larger role in developing and monitoring these types of cooperatives. This involvement is one of the greatest strengths of the shared administration model. However, despite this model's obvious advantages, we found that none of the sites we visited during our study had fully integrated its members' purchasing departments: staff were still employed by their home boards and joint purchases were restricted to a relatively limited list of standardized commodities.
Our study also revealed one example of what might be called a regional service agency. In many respects, this agency is similar to models that have been developed in other jurisdictions across Canada and in the United States (see "What's Happening in Other Jurisdictions?"). First developed in 1977, this agency exists to provide school authorities in northern Ontario with a range of curriculum and administrative services. These services include human resource management, supervisory officer services, student counselling, professional development, and information technology support. The agency is run by a small staff and is governed by trustee representatives of member school authorities. Like a cooperative, it is able to achieve economies of scale by coordinating the delivery of services to a group of school authorities, which relieves each authority of the need to establish individual contracts.
In each of our site visits, we asked school board representatives to describe their board's role in supporting and/or monitoring collaborative purchasing activities. We heard that in some cases, the directors or senior business officials of participating boards are actively involved in the operation of a purchasing cooperative. For the most part, however, senior staff endorse or recognize the cooperative and delegate to senior purchasing staff the authority to make purchases for the board through the cooperative in accordance with the board's purchasing policy. Senior staff rarely direct resources or other active support to purchasing cooperatives, or monitor their activities. With few exceptions, we were told that senior staff and trustees from participating boards do not require purchasing staff to monitor or report on collaborative activities (e.g., cost savings or the percentage of goods and services that are purchased collaboratively). This largely informal relationship between school boards and purchasing cooperatives raises some critical policy questions, which we discuss in the section "Purchasing Cooperatives and School Boards".
We know that most school boards participate in some form of cooperative purchasing venture. This subsection and the two that follow examine, respectively, the range of goods and services that boards purchase cooperatively; the proportion of their total purchasing that is done cooperatively; and the dollar savings that are realized through this collaboration.
In the majority of Ontario's purchasing cooperatives, joint tendering is limited to a fairly narrow range of goods and services. For example, school boards commonly cooperate in the purchase of fine paper and classroom supplies, but often cannot reach agreement on common standards for other, more complex items such as computers and photocopiers. This is the case in many of the sites that we visited, especially those involving a variety of public sector partners. However, a few purchasing cooperatives - both old and new - have ventured into more complex commodities, including computers, natural gas, and capital and debt financing.
Our study revealed that purchasing cooperatives in Ontario that have succeeded in expanding their menu of goods and services to include more complex commodities have one or both of the following characteristics:
School boards as a whole are only cautiously embracing joint ventures that involve non-traditional commodities. However, as successful ventures of this type demonstrate, the allocation of appropriate resources provides boards with the staff time and expertise required to negotiate complex contracts cost-effectively and efficiently.
While Ontario's district school boards are moving towards greater collaboration in purchasing, the majority of boards purchase only a small percentage of goods and services collaboratively. In most cases, school boards make about 20 per cent (by dollar value) of their total purchases through collaborative ventures. However, in some purchasing cooperatives, such as those based on shared administration, as much as 60 per cent of member boards' total purchases are made jointly.
The reasons for the relatively low volume of joint purchasing include resistance to change and the fear of losing control over purchasing. A full discussion of challenges related to collaborative purchasing follows in the section "Challenges to Collaborative Purchasing Ventures".
Most purchasing cooperatives in Ontario do not have formal ways to measure or report the savings achieved through collaborative purchasing. However, we heard consistently from representatives that cooperatives do make significant dollar savings through joint purchases. Some school boards and cooperatives gave examples of savings on specific goods and services. One board reported that it had reduced its annual costs for elevator maintenance by over 30 per cent through participating in a joint tender with other public sector agencies in its region. And a cooperative that has tracked cost reductions over a five-year period reported that joint purchasing had saved each of the participating boards an average of between 8 and 12 per cent of their annual costs.
We found that while some cooperatives have developed methods to calculate savings, there is no single approach. For example, one cooperative compares each member's historical costs (i.e., before the establishment of the cooperative) for specific goods and services to current costs. It also calculates the administrative savings made through the reduction in the number of purchase orders and cheques for each commodity. Another cooperative compares the costs of independent purchasing (tracked largely through market research) with its actual costs through cooperative purchasing.
Over the course of this study, representatives from purchasing cooperatives across the province shared a wealth of innovative ideas and practices with the EIC. We saw some excellent examples of innovation in the following areas:
As well as innovative practices that have developed within purchasing cooperatives, we also heard about initiatives taking place among representatives from different purchasing cooperatives in the province. In 1991, for example, the purchasing committee of the Ontario Association of School Business Officials published a brochure entitled "A Guide to Cooperative Purchasing for School Boards."
We believe that both new and established purchasing cooperatives would benefit from learning more about these exemplary practices. To encourage greater sharing among cooperatives in the province, we have created an inventory of the 23 sites that we visited.
As we have discussed, cooperative purchasing groups in Ontario have formed around a set of common goals, including efforts to achieve best value and to promote activities such as professional development. We also found common goals in the future plans of cooperative groups. They include:
We also frequently heard individuals discuss their desire to see their work in cooperative ventures receive greater recognition by their home agencies. For example, many individuals have made it their goal to have their organizations recognize cooperative activities as an integral, mandatory part of their job descriptions.
To complement our research in Ontario, we also investigated cooperative purchasing in some other Canadian provinces and in parts of the United States. We found that cooperative purchasing has been a common practice in public sector organizations in these jurisdictions for many years. In this section, we highlight examples of successful purchasing cooperatives and innovative practices from other jurisdictions that could help to further the development of collaborative ventures in Ontario.
For the most part, purchasing cooperatives in other parts of Canada are similar to those in Ontario. However, in the United States, differences in the education system and in purchasing legislation from those of Ontario have created forms of collaboration not found in this province.
For example, school boards in the United States receive both federal and state funding, and so must comply with two levels of legislation regarding their purchasing practices. Many legislated purchasing practices are complex and time consuming. Most states also have far more school boards than Ontario, and American boards are typically much smaller than the average Ontario board, and so lack the staff and resources needed for successful independent purchasing. As a result of all these factors, many public sector agencies, including school boards, use purchasing cooperatives in order to avoid the administrative time and expense required to comply with the legislation. In contrast, while Canada's judicial system requires purchasing to be conducted in a fair, consistent, and open manner, actual purchasing processes are not as regulated, and can be established by agencies (e.g., school boards, government ministries) themselves.
Our research revealed that the lead agency and buyers' network models are common across Canada and the United States, as they are in Ontario. In New Brunswick and Yukon, each of which has a relatively small number of schools, purchasing is fully centralized through government Purchasing Agencies. We also discovered, in the United States, two forms of collaboration that are not currently found in Ontario.
1. Education Service Agencies: These agencies were created through legislation, often as long ago as the 1950s, to provide education support and business services to school boards within a given region. The services they provide to boards include purchasing (through such strategies such as joint tendering and piggybacking), special education, professional development, financial services, transportation, print services, and testing and assessment.
Most service agencies have full-time staff and are governed by a board of directors elected by the school boards the agency serves. Because the agencies receive state funding, their executive directors are evaluated by the state's commissioner of education, as well as by their own board of directors.
In many cases, these agencies were created to ensure equity of service to students across the state by levelling out the relative purchasing power of small and large boards. For example, some education service agencies are mandated to establish contracts for goods and services that smaller school boards in the region can piggyback onto, if they wish.
2. Educational Procurement Organizations: This type of organization is similar to the education service agency in that its primary objective is to provide service to school boards. However, the crucial difference is that an educational procurement organization is not a state-supported endeavour, but rather a procurement business run on a fee-for-service basis. Another difference is that it actually purchases goods on behalf of its members. We found only one example of this type of cooperative in our research.
Like boards in Ontario, school boards across North America use a variety of cooperative purchasing models, depending on the goods or services they require. For example, a board may use an informal regional buyers' network for office supplies and paper products, and an education service agency's joint tenders for computer software and photocopiers.
Across North America, significant steps are being taken to support cooperative purchasing in the public sector. Our research revealed four types of innovative practice that could be applied to Ontario's education system.
One such practice is support for collaborative ventures by education associations or government departments. In the United States, state associations of school board officials offer strong support for purchasing staff and purchasing cooperatives. They provide comprehensive professional development for purchasing staff, including strategies for effective collaboration. Boards pay a membership fee to the association and also pay for specific services such as training. In some states, the department of education or state procurement office plays a similar role.
Another innovative practice is the move towards operating education service agencies on a cost-recovery basis. In the United States, many education service agencies have seen major reductions in their state funding. As a result, they are recreating themselves based on more business-focused models. Such agencies are not profit-driven, but they are based on the premises that they will be "in business" only as long as their services meet the needs of their clients, and that any costs incurred in delivering the services can be recovered.
Our research also revealed some excellent web-based cooperative purchasing systems. These systems support cooperative ventures by providing school boards with quick and easy access to a large number of contracts. Typically, a cooperative posts contracts on its website, allowing members to browse and to compile a "shopping cart" of commodities that is then translated into a purchase order. In the case of cooperatives that use the joint tendering system, future bids may be posted on the website for members to browse through. Members then request participation in the upcoming bids in which they are interested. Many purchasing cooperatives with websites post invitations to bid and requests for proposals online. The BCBid website, run by the purchasing services branch of the British Columbia Purchasing Commission, is a good example of this kind of system. We heard that some purchasing cooperatives plan to expand their web-based purchasing systems to provide a direct interface with vendors, and eventually to link the cooperative's purchasing system with customers' accounting systems.
Finally, many state and city procurement offices in the United States have created policies that mandate inclusive purchasing practices. Their policies include a commitment to ethical practices and the support of small businesses and businesses run by women and/or minorities. Staff regularly monitor suppliers to ensure that they are fulfilling the policies.
Back to TopAs we have discussed throughout this report, our research has taught us a great deal about the variety of collaborative purchasing models that exist in Ontario and other jurisdictions. The knowledge we have gained allows us to understand how we might enhance collaborative purchasing in the future. In this section, we discuss what we have learned about the benefits of collaborative purchasing; address the issues that make it difficult for purchasing cooperatives to reach their full potential; and present a vision of what a successful purchasing cooperative might look like if current issues were resolved.
While the full range of financial benefits that can be achieved through collaboration is hard to measure, we consistently heard that potential savings on the cost of goods and services is a major advantage of purchasing cooperatives. These savings are achieved because collaboration allows boards to take advantage of economies of scale by making larger purchases.
We also learned that the benefits of collaboration extend beyond simply saving money to helping school boards achieve "best value." This means that by working together in areas such as purchasing, boards reduce their costs and benefit from improvements in the quality of goods and services and greater efficiencies in their purchasing processes, advantages that are passed on to their staff and students.
When cooperatives include both small and large boards or agencies, the benefits of collaboration tend to be greater for the smaller partners. This is because, on their own, small boards and agencies cannot achieve economies of scale through the volume of their purchases. Nor do they have access to a broad range of expertise, because the purchasing department or division is typically staffed by a single person. Despite this "imbalance" in the advantages of collaboration, we were pleased to hear from both large and small partners that the goal of collaboration is to make the most efficient use of public money, regardless of which board or agency benefits most.
The financial benefits of collaboration have traditionally been viewed as the greatest incentive for school boards to work together. However, the other benefits of collaborative purchasing, while not easy to quantify in dollar terms, can lead directly to improvements in the quality and efficiency of board operations. We consistently heard from representatives of purchasing cooperatives in Ontario and other jurisdictions that collaborative activities:
Another study on collaboration among school boards concludes that the value of these benefits beyond simple financial savings "should not be underestimated,"6 and we believe our research supports this conclusion.
A great deal of goodwill and hard work has gone into the development of collaborative purchasing ventures in Ontario, and many member organizations would like to move forward towards greater collaboration. However, several challenges impede such progress and need to be addressed. They include:
Time: Most collaborative ventures in Ontario were formed and are run by a committed group of volunteers. Very few ventures enjoy the support of a dedicated staff person. As a result, members have to balance their collaborative activities with their regular work commitments. This is particularly challenging at times of high activity (e.g., when new contracts are being tendered) and for individuals who make large voluntary commitments to the cooperative (e.g., members of the executive committee).
Size: For the most part, collaborative ventures begin as local initiatives, and often remain limited to a restricted geographic area. This local nature of cooperatives may limit their potential. Nonetheless, we heard that several factors have deterred cooperatives from considering expansion. They include lack of time, concerns about increased delivery costs, and lack of support from senior officials.
Knowledge: While professionals in the purchasing field can obtain credentials through a variety of postsecondary institutions and professional associations, formal training that is dedicated to and focused on the topic of collaboration has not yet emerged.
Resources: School boards and other public sector agencies do not typically allot the time or funds needed to develop or improve cooperative purchasing ventures. In the absence of designated funds, agencies have had to rely on ministry initiatives (e.g., school board restructuring funds) to fund such ventures.
Impact on local vendors: Purchasing cooperatives face the ongoing challenge of balancing the benefits of economies of scale with potential impacts on local economies. While joint tenders generate lower prices through bulk purchasing, many cooperatives fear that small, local vendors often cannot compete with the volume and delivery options that larger vendors can offer.
Standardization: Reaching agreement on standard specifications for goods and services is a constant challenge for members of purchasing cooperatives. This is especially true of cooperatives with diverse partners. Traditional buying preferences and the purchasing policies and procedures of individual organizations impede standardization and stall growth.
Support: A lack of political and organizational support is clearly one of the greatest challenges that most purchasing cooperatives face. While some collaborative ventures among school boards receive a great deal of support from trustees and senior staff, the members of most cooperatives struggle continuously to gain recognition and support for their work.
Trustees rarely set as policy the expectation that their board will work collaboratively with other boards in purchasing. Consequently, in the majority of boards:
As a result, purchasing cooperatives do not become embedded in the organizational structure or culture of school boards. Rather, they are most often informal and run by a small group of committed individuals. It is difficult to imagine how such ventures will grow or even be sustained in the long term.
A critical lesson that EIC teams learned over the course of this study is that organizations, not individuals, are the key to successful collaboration. By this we mean that the potential for greater collaboration among school boards will be difficult to fulfil until collaboration becomes a priority for school boards as a whole, and not only for a few dedicated individuals within boards. While our case study focused on collaborative purchasing, we believe this conclusion holds true for collaborative ventures in all areas of board operation. The final section of this report, "Our View," discusses this theme in more detail.
What would collaborative ventures look like if the challenges that stand in the way of greater collaboration were resolved? Our study revealed that collaborative purchasing ventures can succeed if certain factors are in place. They include:
Our investigation of purchasing cooperatives in Ontario and other jurisdictions served as a case study in collaboration. In our view, this study is an important first step towards understanding how we can increase - and improve - collaborative ventures among school boards in areas such as human resources, student support services, plant operations, transportation, program delivery (e.g., distance learning), and a full range of business services.
Collaborative activities of all types hold many potential benefits for school boards. We have identified some critical challenges that must be addressed before greater collaboration can become the norm among Ontario's school boards. But we believe, along with many of the purchasing cooperative representatives that our study teams spoke with, that these challenges can be resolved.
We believe that greater collaboration will help school boards and Ontario's education system to make more efficient use of resources and so improve the quality of education for students. In this final section of our report we describe the next steps that boards and the Ministry of Education need to take to increase collaboration among school boards across the province.
The number of collaborative ventures among school boards across Ontario has grown in the last ten years. Most of this growth has been stimulated by ministry initiatives, but much is the direct result of the goodwill and hard work of committed individuals in school boards and other public sector agencies. We recognize this commitment and we believe that much more can, and should, be done to further develop collaborative ventures across the province.
Because collaborative ventures often lack consistent organizational support, they are developed and often run on an informal basis. For example:
In addition, the characteristics of collaborative ventures and the degree of collaboration lack consistency across the province.
Notwithstanding this informal approach, many cooperatives have been able to develop some innovative and cost-effective practices in individual or local settings. While we applaud these achievements, we believe that an increase in collaboration is now needed (including, for example, a wider range of services, networks spanning larger areas of the province, and more consistent leadership and support from participating boards or agencies) so that school boards can achieve better value. As stated earlier, better value means that by working together, boards can reduce their costs and improve the quality and efficiency of their operations. It is clear that the present informal approach is unlikely to lead to an increase in collaboration.
So how can we increase collaboration among school boards? In our view, the number of collaborative ventures will grow only through the development of a more systematic approach to creating effective and sustainable partnerships. That is, we believe that the Ministry of Education, in partnership with school boards, should establish a province-wide set of strategies to ensure that boards take a more coordinated approach to developing a broad range of collaborative ventures.
Our research teams heard consistently that a single model of collaboration may not be suited to all the services that school boards carry out or to the needs of boards in different regions of the province. While it may not be possible - or indeed desirable - to devise a single approach, we feel that this belief has become something of an "automatic" response and, as such, is impeding progress in improving collaborative ventures and increasing collaboration. We do believe it is possible to develop a coordinated approach that will:
There are already some exemplary cooperatives among the province's school boards, which may provide a foundation on which to build a new model or models of collaboration. However, as discussed earlier, these cooperatives tend to develop as, and remain as, local initiatives that encompass only a single venture (e.g., purchasing or professional development). There is no example in Ontario of a well-developed cooperative that provides a wide range of cost-effective services to a wide variety of boards across a wide area of the province.
In the absence of a concrete example, it is difficult to project what a new model of collaboration for Ontario's school boards might look like. Several options seem worthy of further investigation. For instance, it may be that boards require a variety of models of collaboration, each tailored to the variety of services they deliver. It is also possible that collaboration among boards would work best under a combination of provincial, regional, and local models. Over the course of our research, we learned what, for example, a regional services model might look like in Ontario:
Who would the partners be? A regional services model would bring together a number of boards in a particular region of the province.
How might regional service offices operate? Regional service offices could be established, owned, and operated by member school boards. This would allow each centre to develop systems to meet the specific needs of the boards in its region, and would ensure that all boards shared in the costs of running the regional centres on a pro-rated basis (i.e., according to the relative size of each board).While a regional service office would provide services to school boards within a defined region of the province, there would be potential for staff from two or more regional offices to work together on special initiatives.
How might they be governed? Regional service centres could be governed by, and accountable to, each of the member boards. One possible governance structure might include the creation of a board of directors elected by each of the member school boards. In this model, each school board could participate in developing the centre's strategic goals, and accountability frameworks would be in place to hold senior staff accountable for monitoring and reporting on the centre's performance.
What types of services might they provide? A regional services model has the potential to include a wide range of services, including purchasing, accounting, payroll, transportation, professional development, human resources, and information technology.
It is possible to envisage a regional services model for Ontario's school boards that would include a total of six service centres: north-east, north-west, south-east, south-central, south-west, and a province-wide office serving the 12 French-language boards.
A regional services model seems, along with other models, worth further investigation. However, until we have an functioning example of a regional services centre to study, we will not be able to determine the true benefits and limitations of this approach in Ontario.
This report represents only the beginning of the full dialogue that we believe is needed on the topic of collaboration among school boards. Our study of purchasing cooperatives across the province has convinced us that school boards can reach new levels of collaboration, but we don't yet know the best way to achieve greater collaboration. Several models have the potential to provide boards with cost-efficient and effective ways of working together to deliver a wider range of services in a more systematic way. But we won't know which model has the greatest potential until a range of models has been identified, studied, and fully evaluated.
The full potential of collaboration among school boards will be limited until boards and the Ministry of Education move towards a more systematic approach to developing collaborative ventures. We believe that school boards can take immediate steps, by to creating policies that support greater collaboration. However, the long-term growth of collaboration among boards will require greater leadership by the ministry.
In our discussion of the challenges stalling the development of purchasing cooperatives, we noted that trustees rarely set policies that direct their board to work collaboratively with other boards in purchasing. Our progress review of Ontario's school boards revealed that this lack of policy direction also acts as a barrier to collaborative activities in other areas of board operation. Most collaborative ventures are developed and run in isolation from the organizational culture of school boards.
In the absence of consistent administrative and political support, trustees and senior staff rarely recognize the importance of cooperative activities to boards' financial and operational performance. As a result, in most cases trustees do not hold senior staff accountable for promoting and monitoring the effectiveness of such ventures.
Some collaborative ventures do receive the active support of trustees and senior staff. However, we believe that all collaborative ventures deserve full recognition and support from trustees and senior staff. Most importantly, trustees must take immediate steps to fill the policy void that currently exists around collaborative ventures. Therefore, the EIC recommends:
Recommendation 1
Greater policy direction at the school board level is an important step. But we believe that the growth and long-term viability of collaboration depends on the development of a province-wide strategy to improve, and increase, opportunities for boards to work together to deliver a wider range of services. In other words, support for collaboration among school boards needs to be more systematic. Existing examples of collaborative activities across the province allow us some insight into the nature of the support that will be needed, but this topic clearly merits further investigation.
In our view, the most effective way to formulate a new, more systematic, approach to supporting collaboration would be to establish a small number of pilot studies. The goal of such studies would be to determine which model or models of collaboration would best support a wide range of effective and sustainable partnerships among school boards and, where applicable, other public sector agencies. School boards whose staff have led existing collaborative ventures can and should play a critical role in defining the nature and scope of pilot studies.
But the success of such studies will require a level of leadership and resources that school boards alone are unlikely to be able to provide. The leadership of the Ministry of Education will be required. We believe that the ministry should also designate a staff person to guide, administer, and evaluate the pilot studies, and should provide resources to establish the pilot sites and to provide ongoing support in areas such as staff training and professional development.
Recommendation 2
The creation of a small number of pilot studies in different regions of the province is a reasonable goal for the Ministry of Education. As noted above, the success of these pilot studies will be enhanced if school boards and other education partners have the opportunity to provide meaningful input at each stage of the process.
Recommendation 3
During our progress review of Ontario's 72 district school boards and our case study of purchasing cooperatives, we have learned a great deal about collaborative ventures that can and should be applied to the development of pilot studies. We have found, for example, that numerous innovative practices are already taking place in cooperatives in Ontario and other jurisdictions. Practices such as those listed in the section Some Innovative Practices should not be overlooked as the ministry works to pilot new models of collaboration.
Recommendation 4
We have also documented some of the factors that seem to determine the success of collaborative ventures. The significance of these factors may require further discussion and testing, but our findings provide the beginnings of a set of principles to guide the pilot studies. In our view, cooperative organizations should have the following characteristics:
Recommendation 5
We believe that greater collaboration will allow school boards to become more efficient across a range of operations and thus to direct more financial resources to the classroom. However, to help establish greater collaboration among Ontario's school boards, we will need to fully understand how new approaches to collaboration will benefit staff, students, and the education system as a whole.
We indicated earlier in this report that the effectiveness and benefits of cooperative ventures are under-reported among school boards. We believe that this situation is stalling progress towards increased collaboration. In our view, it is crucial that a model or models of collaboration be developed whose financial and nonfinancial benefits are supported by clear evidence. We believe this will be the most important factor in increasing collaboration among boards. To evaluate the strengths and weaknesses of each model, it will be necessary to determine each model's:
The comprehensive evaluation of the model or models tested at pilot sites will give school boards and the public a clear picture of the benefits of collaboration, and will help the Ministry of Education form appropriate policy directions regarding collaborative ventures. We recommend that all data also be shared with school boards and other education partners to encourage further collaboration.
Recommendation 6
In this report we have outlined the findings from our study of purchasing cooperatives in Ontario and other jurisdictions across Canada and the United States. In addition to describing the nature of these cooperatives, we have highlighted what we learned about the benefits and challenges of such ventures. Our study of purchasing cooperatives showed that school boards can and do benefit from collaboration, and we believe our findings can and should be used to help develop collaborative ventures in many other areas of school board operation.
In our view, the Ministry of Education, in partnership with school boards, will need to take a more systematic approach to increasing collaboration if collaborative ventures are to reach their full potential in Ontario. We have defined the features of a more systematic approach and provided an example of a model of collaboration that may help us to implement such an approach across the province.
We believe that determining which collaborative model or models will best support the development of effective and sustainable partnerships among school boards and other public sector agencies is a worthwhile goal. Therefore, we encourage the Ministry of Education to study, and fully evaluate, a variety of collaborative models through the development of a small number of pilot studies. The findings from these pilot studies will help the ministry make appropriate policy decisions and will help school boards and the public understand the real and potential benefits of increased collaboration.
We believe this report represents the beginning of the full discussion that needs to take place on the topic of collaboration among school boards.
Recommendation 1: That school boards take immediate steps:
Recommendation 2: That the Ministry of Education provide the leadership and resources needed to establish pilot studies to evaluate which model or models of collaboration will best support a wide range of effective and sustainable partnerships among school boards.
Recommendation 3: That the Ministry of Education, in the process of conducting pilot studies, establish and take advice from a reference group that includes school board trustees; directors; senior and middle management staff; and representatives of employee groups, professional associations, and other public and private sector organizations.
Recommendation 4: That the Ministry of Education investigate the range of innovative practices that have been developed in existing cooperatives and consider these practices in developing a model or models of collaboration to be tested through pilot studies.
Recommendation 5: That the Ministry of Education, in conducting pilot studies, develop a comprehensive set of principles to guide the creation of effective and sustainable models for collaboration among school boards.
Recommendation 6: That the Ministry of Education develop strategies to evaluate the strengths and weaknesses of the model or models of collaboration tested in pilot studies, in order to ensure that school boards and the public understand the real and potential benefits of increased collaboration.
1 The Education Improvement Commission. The Road Ahead - IV: A Report on Improving Schools Through Greater Accountability, p. 33. April 2000.
2 op. cit., p. 34.
3 M. Ryall, J. Scane, and S. Lawton. Ontario School Board Collaboration: Etiology, Barriers, General Forms and Implications. 1995. Department of Educational Administration, The Ontario Institute for Studies in Education (Onteris File ONO7907).
4 The Ministry of Education and Training. News Release: $20.2 Million will help cut education costs. March 1993.
5 M. Ryall et al, p. 6.
6 op. cit.
Appendix A - Topic and Question List
A) Tell Us About Your Organization
B) How Do You Monitor Performance?
C) Governance and Accountability
D) Cooperative Purchasing as a Venture
E) Plans for the Future
F) Sharing Your Expertise
Appendix B - An Inventory of Purchasing Cooperatives in Ontario
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A Brief History of the Joint Purchasing and Transportation Department:
Cooperative Model: Shared administration Member Agencies: Description of goals and objectives:
Main areas of business: Contact this group for information on:
Contact: Cathy Colton Dean Currie
A Brief History of CSBSA: This consortium was incorporated in 1998. The founding members comprised six Catholic district school boards in the Greater Toronto Area. An executive director was appointed in May 1999, to coordinate the CSBSA's activities. Cooperative Model: Lead agency Member Agencies:
Description of goals and objectives: "CSBSA provides the opportunity for the six member boards to reduce costs, improve efficiencies and generate revenue by working co-operatively in the provision of goods and services to students." (Mission) Main areas of business: To date, CSBSA's major undertaking has been arranging a debt financing model/structure to address the acute capital construction needs of the member boards. CSBSA has also developed four project teams in the areas of 1) information technology, 2) purchasing, 3) capital development, and 4) benefits. These teams have initiated a variety of projects that have resulted in cost savings for the participating boards Contact this group for information on:
Contact:
A Brief History of CODELF: The Committee of Directors of Education was established in 1998 by Ontario's 12 new French-language district school boards. The boards formed the association initially in order to capitalize on the availability of the Ministry of Education's school board restructuring funds for new ventures and to maximize the resources available to the newly created boards. Cooperative Model: Lead agency Member Agencies: Description of goals and objectives:
Main areas of business:
Contact this group for information on:
Contact:
A Brief History of the Elementary Core Resource Purchasing Process: This purchasing process was established six years ago by the Dufferin-Peel Catholic District School Board. Cooperative Model: This is not a cooperative, but rather a process for the selection of core classroom resource materials that involves a wide cross-section of teaching staff, school administrators, central academic and purchasing personnel, and publishers. Description of goals and objectives:
Contact this group for information on:
Contact: Donna Lee Reid, C.P.P. Beverly G. Williams
A Brief History of the Elgin, Middlesex, Oxford Purchasing Cooperative: Prior to 1998, London-Middlesex, Oxford, and Elgin counties each operated a separate purchasing cooperative. On April 28, 1998, following the amalgamation of the counties in the region, the three cooperatives officially merged to form a single regional purchasing cooperative with a new constitution and terms of reference. Cooperative Model: Lead Agency Member Agencies: Description of goals and objectives: Main areas of business:
Contact this group for information on:
Contact:
A Brief History of GBAPPC: Cooperative Model: Lead agency Member Agencies: Description of goals and objectives: Main areas of business:
Contact this group for information on:
Contact: Arlene Lennox Bob Bourne
A Brief History of HCPG: Cooperative Model: Lead agency Member Agencies: Description of goals and objectives: Main areas of business:
Contact this group for information on:
Contact:
A Brief History of the Hamilton-Wentworth Purchasing Consortium: Cooperative Model: Lead Agency Member Agencies: Description of goals and objectives: Main areas of business:
Contact:
A Brief History of the IPG: Cooperative Model: Lead agency Member Agencies: Description of goals and objectives: Main areas of business:
IPG has been involved in two cooperative purchasing initiatives that also involved other public sector agencies. In the first, the Region of Peel and the City of Mississauga led a joint tender for a fibre optics network, and in the second, IPG was involved in a joint tender (led by Peel Police) for a radio system for police and fire needs. Contact this group for information on:
Contact:
A Brief History of the Kawartha Cooperative Purchasing Association: Cooperative Model: Buyers' network Member Agencies: Description of goals and objectives:
Main areas of business: Contact this group for information on:
Contact:
A Brief History of the Lakehead Purchasing Consortium: Cooperative Model: Lead agency Member Agencies: Description of goals and objectives: Main areas of business:
Contact this group for information on:
Contact:
A Brief History of NPPC: Cooperative Model: Lead agency Member Agencies: Description of goals and objectives: Main areas of business:
Contact this group for information on:
Contact:
A Brief History of the Northern School Resource Alliance: Cooperative Model: Regional service agency Member Agencies:
Current Associate Members include the Northwest Catholic District School Board, Summer Beaver District School Area Board, Hornepayne Roman Catholic Separate School Board, and the Grassy Narrows Education Authority, Inc. Description of goals and objectives: Main areas of business:
The Alliance also brokers services in architectural and engineering services, human resources, occupational health and safety services, and legal services. Contact this group for information on:
Contact:
A Brief History of the Northwestern Ontario Cooperative: Cooperative Model: Buyers' network Member Agencies: Description of goals and objectives: Main areas of business: Contact this group for information on:
Contact:
A Brief History of the Ontario Member School Board Association: Cooperative Model: Lead agency Member Agencies: Description of goals and objectives: Main areas of business:
Contact:
A Brief History of OCEPC: Cooperative Model: Shared administration Member Agencies: Description of goals and objectives:
Main areas of business:
Other products and services tendered by OCEPC include natural gas, photocopiers, and telecommunications, among others. Contact this group for information on:
Contact:
A Brief History of the St. Lawrence Seaway Purchasing Cooperative: Cooperative Model: Lead agency Member Agencies:
Description of goals and objectives:
Main areas of business:
Contact this group for information on:
Contact:
A Brief History of SRBG: Cooperative Model: Lead agency Member Agencies: Description of goals and objectives: Main areas of business: Contact this group for information on:
Contact:
A Brief History of the Purchasing and Distribution Services Department:
Cooperative Model: Shared administration Former Member Agencies: Description of goals and objectives:
Main areas of business:
Contact this group for information on:
Contact:
A Brief History of the Cooperative Purchasing Group of Waterloo: Cooperative Model: Lead agency Member Agencies: Description of goals and objectives:
Main areas of business:
Contact this group for information on:
Contact:
A Brief History of WCPSC: The Guelph Cooperative Purchasing Group had been in existence since 1981. It is now the purchasing working group of the Wellington County Public Sector Consortium. A very successful "Futures Symposium" held by the new consortium convinced the members' chief executive officers of the potential benefits of the consortium. Consequently, a coordinator was hired to oversee administrative functions of the consortium. Cooperative Model (for purchasing group work): Lead agency Member Agencies: The Group also has a link with a Waterloo buying group through the City of Cambridge, which sends a representative to each WCPSC meeting. Description of goals and objectives: The Guelph Cooperative Purchasing Group, which is the purchasing working group of the larger Wellington County consortium, states that its goal is to engage in cooperative purchasing "as a means of reducing costs of goods and services by permitting purchasing in larger volumes and at lower unit prices; and by avoiding possible duplication of effort or expense." The purchasing work group also states that "The purpose of the Group shall be to promote efficiency in the purchasing and material management field by:
Main areas of business:
Contact this group for information on:
Contact:
A Brief History of the Windsor-Essex Purchasing Cooperative: Co-operative Model: Lead Agency Member Agencies: Main areas of business:
Contact this group for information on:
Contact:
A Brief History of the cooperative purchasing ventures of the York Region District School Board: Cooperative Model: Both cooperatives use the lead agency model Member Agencies: b) Members include the above district school boards, York University, a conservation authority, townships, libraries, regional hydro authorities, and a community college. Description of goals and objectives:
b) Objectives of the York Region Buyers Group:
Main areas of business:
Contact this group for information on:
Contact: |
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State or Provincial Departments Alberta Learning, Government of Alberta Anglophone Provincial Board of Education, New Brunswick Arizona Department of Administration, Management Services Division, Purchasing Office Arizona Department of Education State of California Department of General Services, Procurement Division Manitoba "MASH" Sector Purchasing Authorities Michigan Schools Energy Cooperative New Brunswick Supplies and Services Department Newfoundland Department of Education New York State Department of Education Government of Northwest Territories Nova Scotia Department of Finance, Procurement Branch Office of Purchasing, State of Michigan Oregon Department of Administrative Services, Purchasing Sector School Districts 14, 15, 16, New Brunswick Prince Edward Island Department of Education Purchasing Commission, Government of British Columbia Ministère de l'éducation du Québec Ministère des finances du Québec Saskatchewan Education, The Government of Saskatchewan Saskatchewan Property Management Corporation State of Texas Procurement Services Division, Texas Cooperative Purchasing Program Texas Local Government State-wide Purchasing Cooperative County or Regional Offices Central Alberta Regional Consortium Central Texas Purchasing Centre, Region XIII Los Angeles County Office of Education Sacramento County Office of Education Municipal Cooperatives City of Portland, Bureau of Purchases School Boards or School Districts Annapolis Valley Regional School Board, Nova Scotia Burin Peninsula, District 7, School Board, Newfoundland Calgary Board of Education, Alberta Commission scolaire central Quebec, Sillery, Quebec Commission scolaire de Montréal, Québec Corner Brook/Deer Lake/St. Barbe South, District 3, Newfoundland Eastern School District, Charlottetown, Prince Edward Island Halifax Regional School Board, Nova Scotia Langley School District #35, British Columbia Lester B. Pearson School Board, Beaconsfield, Quebec Los Angeles Unified School District, Purchasing Branch Medicine Hat Catholic Board of Education, Alberta Nassau Board of Cooperative Educational Services, Long Island, New York New York City Board of Education Paradise Valley Unified School District No. 69, Tucson, Arizona Red Deer Public School District, Alberta River East School Division #9, Winnipeg, Manitoba Saskatchewan Rivers School Division #119 Board of Education Saskatoon Catholic Board of Education Saskatoon Public School Division, Saskatchewan Sr. Wilfrid Laurier School Board, Laval, Quebec Tuscon Unified School District, Purchasing and Warehouse Services Associations Arizona Association of School Business Officials Michigan Association of School Boards Michigan Public Purchasing Officers Association New York State Association of School Business Officials Nova Scotia School Boards Association Ontario Public Buyers Association Oregon Public Purchasing Association Purchasing Management Association of Canada Saskatchewan School Trustees Association Texas Association of Business Officials Other Canadian Council for Public/Private Partnerships Mohave Education Services Cooperative Centre for the Study of Cooperatives – University of Saskatchewan National Institute of Government Purchasing Inc. 1. The Education Improvement Commission. The Road Ahead – IV: A Report on Improving Schools Through Greater Accountability, p. 33. April 2000. 2. op. cit., p. 34. 3. M. Ryall, J. Scane, and S. Lawton. Ontario School Board Collaboration: Etiology, Barriers, General Forms and Implications. 1995. Department of Educational Administration, The Ontario Institute for Studies in Education (Onteris File ONO7907). 4. The Ministry of Education and Training. News Release: $20.2 Million will help cut education costs. March 1993. 5. M. Ryall et al, p. 6. 6. op. cit. |